Creating a new blog
New blogs can only be created by SmartPress Administrators. They have an area visible to them on their engagement platform called “Manage Blogs” (see below), which gives them an overview of all blogs and also the option to create a new blog.
Creating a new post for a blog
Once a blog has been created, the next step is to create content for it! Anyone in the client's organization can write a post, however, they will need to have the correct permissions to do so. Read more about How to assign roles and grant access to SmartHub® Blogs.
There are several places from which the writer can create their blog post:
1. From the 'Manage Blogs' section
If the writer has not written any posts previously, the below message will be shown on the main page when they navigate to the 'Manage Blogs' section on their platform. Either of the two green buttons shown here can be clicked to take them through to their first post creation.
Note: Only Blog Administrators can view and access the 'Manage Blogs' section
2. From the blog feed
Each blog has a ‘feed’ on its homepage, where all published posts are displayed in chronological order. To the top right of this feed, anyone with an Administrator, Editor, Blogger or Contributor role will be able to see the green ‘Write a post’ button, which can be clicked to a start a new post.
3. From the blog tile
If a blog tile is used anywhere on the client’s engagement platform, anyone with an Administrator, Editor, Blogger or Contributor role will be able to see the green ‘Write a post’ button in the top right corner of the tile. This can be clicked to take them through to a new post page.
4. From the ‘mega menu’
Within the ‘mega menu’ – the primary navigation menu at the top of the client’s SmartHub® platform which expands when hovered over – anyone with Blog roles (Administrator, Editor, Blogger or Contributor) will see an option on the right-hand side of the menu to ‘Write a post’.
Writing a post
Once the user clicks on the ‘Write a post’ button, there are 2 different scenarios which may occur:
If they have access to one blog only, they will be redirected to the editor page, where they can start writing.
If they have access to more than one blog, they will be shown a screen asking them to select which blog they want to create a new post for.
When the user selects the blog (or if they have only one) they will be taken to the editor page, where they can start writing their post.
While writing a post, the writer may wish to mention someone from the organization. This is done by adding the '@' symbol. A list of users will then show, with an autocomplete option which the writer can use to find the person they are looking for. They can use the up/down arrows on the keyboard to navigate the list of suggested users and enter to select the right person or click with the mouse on the person they want to select.
Once the person is selected, their full name will appear in the text in blue.
Adding a featured image
The featured image is the main photo of the post. It is going to be used when the post is displayed inside the blog feed, in the blog tile and also in the search results.
There are two ways to add a featured image: one is to use the tool in the right-hand sidebar next to the editor, and the other is automatic. The first image the writer adds to their post is automatically going to be selected as the ‘featured image’ of the post. The writer can change the featured image of the post at any time.
Using tags allows the writer to cross-reference their article with other, relevant content. Tags are added from the bottom part of the editor page. The input has an autocomplete functionality which suggests tags which are already used in the program.
If the post writer wishes to create a new tag, they can do so by writing it in the input and then select the option (+ add new tag) from the drop-down menu.
Segmentation allows the post writer to create different versions of the post which can be seen by different segments of people within the organization.
Segments are created from the Segment Manager section in Reward Manager. By default, every post has one version which is available for all employees.
Blog Administrators and Editors have the ability to change the author of a post. This is especially useful if you have one person uploading the content but it is created by others eg the CEO. They can select anyone from the program and set them as the displayed author of the post. This person will then receive notifications for activity related to this post.
Administrators and Editors have the ability to make a post ‘featured’. Featured posts are also shown as the first post on top of the blog feed until it is removed or another featured post is picked. Only a single post can be featured at any given time.
Publishing the blog post
Once the post is ready, it can be published either immediately or scheduled to be published at a later date and time.