Introduction
This article explains the use of currency exchange rates used in the system. Effective date of the new rates are given which are available in the tab New Rates. Links are also provided to resources to check list of current and past rates. This article is designed for Business Units.
Overview
The currency exchange rates currently in use for different countries are fixed for all clients using monetary recognition in those countries.
Read: An Option for Multi-Country Award Redemption, for more information about the local currencies used by the Reward Pass redemption product (as they do not always match the currencies of the countries the product is ordered from).
List of Currency Exchange Rates in the System
The list of currency exchanges (past and present) can be found in the attached file (click to download): Currency Exchange Rates 1st Dec 2025.xlsx
In this file:
- The rates which are effective from 1st January 2026 are available on the tab called New rates from 01-01-2026
- Previous rates are available in the Previous Rates and Previous rates from 01-07-23 tabs
Please note: From 1st January 2026 the currency exchange rates will have been updated.
Important Notes
The currency exchange rates are fixed across all clients. The system does not support custom exchange rates by client.
This is to avoid frequent fluctuation in the recognition balances of the users that have received monetary awards. If exchange rates were to change in the database on a frequent basis (e.g. daily, monthly), users would risk to see their balance increase or decrease continuously, and may end up with amounts to spend that are very different to the ones the employer intended to award them.
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