What is a Client Waiver and How Do I Add This Feature?

Read this article to learn about waivers and to get information on how to add this feature

When creating a Wellbeing+ account each user is required to agree to Wellbeing+'s Terms of Service and Privacy Policy. A waiver allows clients to require that users agree to their own terms of use as well.

Waivers must be uploaded into Wellbeing+ before you onboard users. There is no way to require existing users to agree to the terms in your waiver.

There is no text limit for a waiver so you can include all terms and conditions that apply. When finalizing copy for your waiver consider asking your internal legal department to weigh in as well.

How do I upload a waiver?

Once you have finalized the language in your waiver, you will need to send the following to your client success manager.

1. A PDF copy of your waiver
2. The text you would like to accompany your waiver

Once sent, your client success manager will upload your waiver into Wellbeing+. Generally, this can be done within one business day.

Example waiver and accompanying text
Text:
​Please read and agree to the [company name] terms of use.

Waiver:
​“The app is an OPTIONAL tool and not required. Employees can OPT OUT at any time. Use of Wellbeing+ is made available for employees’ convenience and benefit only.

Use of the app is not compensable work. [client name] does not cover the cost of any charges incurred through the use of this app.

Click I agree to attest that you have reviewed and understand the Terms & Conditions”