AwardNominator SmartInsights Reports - FAQs - Why Is the R57 Report Timing Out?

R57 displays a large number of columns, which draw information from several different tables in our database. This makes it one of our largest recognition reports, and on occasion, clients looking to report on a very large volume of nominations may find that it is very slow to run or times out.

Selecting a shorter date range or narrowing down results through filtering can help reduce the amount of data the system needs to extract, and therefore, speed up loading time. This is strongly recommended for clients who see R57 time out because they are selecting a long timeframe, or a time period when an unusually large volume of nominations was submitted.