SAP SuccessFactors - FAQs -How Will the Client's Employees get Onboarded Once Their SAP SuccessFactors Data has Been Synced?

If it's a new employee record that is synced from SAP SuccessFactors, Reward Gateway will create a new account for this employee based on the information mapped and will send them an invitation to join the program.

If it's an existing employee whose data has already been synced, Reward Gateway will not issue any communication and will update their information to match their SAP SuccessFactors information.