SAP SuccessFactors - FAQs - How will the Client's Employee Data be Removed Once an Employee is Removed from Their SAP SuccessFactors Directory?

Reward Gateway syncs the client's full directory every time. This means that if there is an employee missing from their SAP SuccessFactors directory but has an account on Reward Gateway, they'll be marked as an account to be removed. The employee's account will then follow Reward Gateway's standard account close-down procedures.