Engage App - Main Features of the Engage App

Introduction

This article gives detailed information on key features of the Engage app. An overview is provided along with key features, benefits, and an explanation of how it works. This article is designed for clients and members. 

Overview of Features

The Engage app from Reward Gateway | Edenred brings together everything that makes a difference to employees in one simple, mobile-first experience. Discounts that save them money. Recognition that makes them feel appreciated. Wellbeing support that fits around their life. Communications that actually reach them. All in one place, on the device they already use every day.​

The Engage app provides access to the following products:

• Communications (blogs): employees can read, interact (react or comment) with and publish (subject to permissions) blog posts. 
• Employee Reward & Recognition: employees can send, receive and interact (react or comment) with recognition moments (eCards, Nominations, InstantAwards).
• Reward Marketplace: employees can redeem an award they have received from their employer, manager or colleague as part of a reward and recognition program.
• Discounts (Shop): employees can buy, access and top-up vouchers and other discount products
• Wellbeing Centre: employees can discover and consume wellbeing-related content such as articles, videos, audio and recipes
• Goals and Challenges: where employees can set, progress and complete personal and group challenges 
• SmartHub: employees can browse and access everything available to them on and through their SmartHub homepage.

Key Benefits

• Effortless access for every employee: Employees log in with their existing work credentials - no forgotten passwords, no magic codes, no barriers. Frontline and deskless workers can activate their account directly from their phone, with no desk or work email required - frontline workers can use a personal email. (You can still choose to use magic codes).
• Real savings, every day: Hundreds of discounts across grocery, fuel, fashion, travel and more - browsable, saveable and redeemable directly in the app. When savings are this easy to access, employees actually use them.
• Wellbeing that works for everyone: A full library of wellbeing content - videos, audio, articles and recipes, plus Goals & Challenges, which brings activity tracking, healthy habit challenges and team-based recognition challenges together in one place. No separate app needed.
• Recognition in the moment: Employees can send nominations, eCards and instant awards from anywhere, at any time. A live recognition wall, push notifications and a built-in Reward Marketplace make appreciation visible and rewarding for everyone.
• Instant answers, less admin: The AI Employee Assistant helps employees navigate their benefits. It draws on everything already living in your employee engagement programme - blog posts, hub pages, wellbeing content, company communications, and help articles, and then surfaces the right information in seconds, with direct links to relevant pages.
• Communications that reach everyone: Company news and updates land directly in every employee's feed, with built-in translation support so content reaches every employee in the language they're most comfortable with.
• A simple, intuitive experience: Redesigned navigation, floating action buttons that adapt to what the employee is doing, your programme or company logo throughout, and accessibility improvements that ensure every employee can use the app comfortably from the very first login.
• A feed that showcases your EVP: Your employees get a feed that showcases everything your programme has to offer, not just one type of content. Recognition, company news, wellbeing resources, and discounts all get their moment, so nothing important gets buried. There is also a link out to your Hub from within the app. More visibility means more engagement across your employee engagement programme.The Engage app brings everything together, so your investment in your people actually reaches them.

The Engage app brings everything together, so your investment in your people actually reaches them.​​​