Goals and Challenges - Changing My Fitness Tracking Device

Introduction

Use this article to edit your fitness tracking device preference to a new device. This article is designed for clients and members who are participating in a challenge.

Overview

Changing your fitness tracking device in the Engage app is easy!

On our mobile app, please follow these steps below:

1. Select your profile on the top right corner
2. Find and select the Challenges tab
3. Select Connect a Device, choose from the options and follow the prompts to connect
4. Your new device is connected

Synced Data

Will I lose my previously synced data if I change my device?

While you won't lose any data synced for previous dates in your challenge, we recommend making a device switch either at the end of the day (once you've synced all steps from the original device) or early in the morning (before you've started stepping). This avoids any lost steps on the day of the swap, as Engage will pull steps only from the device showing higher totals. Steps from multiple devices cannot be combined for one day.