Goals and Challenges - FAQs - Why Am I Missing Steps From My Challenge?

If you go more than 72 hours between syncs to your device app, we might miss some steps. We do this because we want to encourage everyone to sync regularly. Being in a challenge with someone who hasn't synced in a week isn't very motivating or fun at all!

To sync steps data into your Engage app, you will need to open the app on your phone. Engage cannot sync your steps data if you do not open the app.