Goals and Challenges - Understanding Grace Period Rules for Challenges

Introduction

This article offers information about our 3-day grace period rules that apply by default to all challenges. This information is useful to clients and members participating in challenges/

What You Need To Know

All Engage challenges have a default grace period of 72 hours, which gives participants an extra 3 days after the official end time of their challenge to sync their final activity data into the Engage app and their challenge before scores are finalized.

This grace period is built in so that any participants who may have forgotten to sync on the final day of their challenge, for example, will still have a chance to sync within the 72 hour grace period. This is also shown when you click on the Calculating final stats button during the grace period.

Note: Once the 3-day grace period ends, all challenge stats are final and totals can no longer be updated.