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  1. RG Help Center
  2. Employee Discounts
  3. FAQs

FAQs

  • 3D Secure - FAQs - How Do You Link My Device to the Card?
  • 3D Secure - FAQs - I’ve Used the Same Device for a Long Time, Why Am I Being Asked to Verify My Details Now?
  • 3D Secure - FAQs - What Is the Security Benefit of Asking Me to Verify My Card Details?
  • 3D Secure - FAQs - Where Do You Store My Card Details?
  • 3D Secure - FAQs - Why Am I Being Asked to Verify My Card Details on the Same Device I Always Use?
  • Cashback - FAQs - Can Reward Gateway Generate a Tax Receipt for Employees Who Donate Their Cashback to Charity? (for AUKUS only)
  • Cashback - FAQs - Why Do We Use Cashback? (for AUKUS only)
  • Cycle to Work+ - FAQs - What Are 'Hire Periods' and 'Hire Agreements'? (for UK only)
  • Gifting Hub - FAQs - Are Gifting Hub Services Available for All the Retailers We Work With?
  • Gifting Hub - FAQs - Are There Restrictions on Gift Vouchers?
  • Gifting Hub - FAQs - Can a Gift Card Be Sent to Someone Outside of the UK?
  • Gifting Hub - FAQs - Can I Schedule the Sending of eGift Cards?
  • Gifting Hub - FAQs - Can I Send a Physical Gift Card Instead of an eCard?
  • Gifting Hub - FAQs - Can I Use the Gifting Hub to Recognize and Reward My Employees?
  • Gifting Hub - FAQs - Can the Recipient Use the Gift Voucher Multiple Times?
  • Gifting Hub - FAQs - Does the Discount Applied to a Gift Contribute to the Total Savings Stat in the Top Right of the Navigation Bar?
  • Gifting Hub - FAQs - Does the Gifting Hub Need To Be Turned On?
  • Gifting Hub - FAQs - Does the Sender Pay for Scheduled eGift Cards at the Time of Scheduling or When the Voucher Is Sent?
  • Gifting Hub - FAQs - How Are Refunds Handled in the Gifting Hub?
  • Gifting Hub - FAQs - How Can I Get Data on the Usage of the Gifting Hub?
  • Gifting Hub - FAQs - How Can Our Members Know if the Voucher Is Received, Claimed, or Used?
  • Gifting Hub - FAQs - How Does a Recipient Redeem Their Gift Voucher?
  • Gifting Hub - FAQs - How Does the Gifting Hub Compare to Rewards?
  • Gifting Hub - FAQs - How Long Does the Recipient Have To Use Their Gift Voucher?
  • Gifting Hub - FAQs - How Long Is the Gift Card Valid For?
  • Gifting Hub - FAQs - How Many Instant Vouchers Can I Purchase in a Day?
  • Gifting Hub - FAQs - How Much Can I Spend on an Instant Voucher Through Gifting?
  • Gifting Hub - FAQs - How Will Orders From the Gifting Hub Appear in the 'My Orders' Section?
  • Gifting Hub - FAQs - If a Retailer Offers a Special Saving on SmartSpending, Will This Also Apply to the Gifting Hub?
  • Gifting Hub - FAQs - If a Retailer Offers a Special Saving on SmartSpending, Will This Also Apply to the Gifting Hub? (for UK only)
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