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  1. RG Help Center
  2. Employee Discounts
  3. FAQs

FAQs

  • Gifting Hub - FAQs - If a Retailer Offers a Special Saving on SmartSpending, Will This Also Apply to the Gifting Hub? (for UK only)
  • GlobalGiving - FAQs - What Reporting Data Is Tracked?
  • SmartSpending - FAQs - Can a Client Manage the Number of Tooltips or Their Content?
  • SmartSpending - FAQs - Can Employees Manage the Tooltips From the Communication Preferences?
  • SmartSpending - FAQs - Is There a Way To Close the Tooltips Tour?
  • Gifting Hub - FAQs - Will the Recipient See Reward Gateway | Edenred Branding in the Email They Receive?
  • Gifting Hub - FAQs - Why Can’t the Gifting Hub Be Used To Send Bulk Awards to Employees, Allowing the Client To Receive a Discount?
  • Gifting Hub - FAQs - Can I Schedule the Sending of eGift Cards?
  • Gifting Hub - FAQs - How Can I Get Data on the Usage of the Gifting Hub?
  • GlobalGiving - FAQs - Are There any Tax Implications for Client Companies?
  • GlobalGiving - FAQs - How Much of an Employee’s Donation Goes to the Charity?
  • GlobalGiving - FAQs - How Many Charities or Causes Are Available?
  • GlobalGiving - FAQs - Where Is GlobalGiving Available?
  • GlobalGiving - FAQs - Can Clients Set Up Donations to Their Own Choice of Charities Instead of Using GlobalGiving?
  • GlobalGiving - FAQs - How Do We Know the Charities Are Legitimate?
  • GlobalGiving - FAQs - Is There a Minimum Donation Amount?
  • GlobalGiving - FAQs - Does the GlobalGiving Voucher/Gift Card Expire?
  • GlobalGiving - FAQs - How Do Employees Call/Contact Reward Gateway or GlobalGiving if There’s a Problem With the Process?
  • GlobalGiving - FAQs - What Kind of Reporting Is Available for Client Companies?
  • GlobalGiving - FAQs - How Does GlobalGiving Work?
  • Cycle to Work+ - FAQs - What Are 'Hire Periods' and 'Hire Agreements'? (for UK only)
  • SmartSpending - FAQs - What Happens When Employees Need Help?
  • SmartSpending - FAQs - What Happens With an Employee’s Order After Placing a Transaction That Is Classified as Fraudulent?
  • SmartSpending - FAQs - How Long Does it Take for a User to be Signed Out of the App?
  • SmartSpending - FAQs - What Happens When an Employee With a Locked Account Tries to Log Into the App?
  • SmartSpending - FAQs - Why Are Some of the Offers Only Available on the Desktop Site?
  • SmartSpending - FAQs - What Savings Types Are Available on the App?
  • SmartSpending - FAQs - Are There Any Push Notifications for the SmartSpending App?
  • SmartSpending - FAQs - If Things Are Placed in the Basket on the Website Will They Appear in the SmartSpending App’s Basket?
  • SmartSpending - FAQs - Can Vouchers be Marked as Used?
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