FAQs
- SmartSpending™ - FAQs - Can Employees Manage Their Payment Cards in the App?
- SmartSpending™ - FAQs - Can Cashback be Used Towards a Purchase in the App?
- SmartSpending™ - FAQs - Why do Employees Have to PIN Protect Their App?
- SmartSpending™ - FAQs - Can an Employee First Register Their Account on the SmartSpending™ App?
- SmartSpending™ - FAQs - How Does an Employee Get the SmartSpending™ App on Their Phone?
- Gifting Hub - FAQs - Can I Use the Gifting Hub to Recognize and Reward My Employees?
- Gifting Hub - FAQ - How Does the Gifting Hub Compare to Rewards?
- Gifting Hub - FAQ - How Can Our Members Know if the Voucher Is Received, Claimed, or Used?
- Gifting Hub - FAQ - If the Recipient Doesn’t Claim the eGift Card After All the Reminder Emails, Can It Be Refunded?
- Gifting Hub - FAQ - Does the Sender Pay for Scheduled eGift Cards at the Time of Scheduling or When the Voucher Is Sent?
- Gifting Hub - FAQ - Are Gifting Hub Services Available for All the Retailers We Work With?
- Gifting Hub - FAQ - What Email Address Will the Gift Card Come From? Is it the Sender’s Email They Added During the Purchase?
- Gifting Hub - FAQ - Where Are All the Details on GDPR etc. Going To Be Held?
- Gifting Hub - FAQ - Where Can the Recipient Find Support if They Need Help?
- Gifting Hub - FAQ - What if the Recipient Can’t Access Their Gift Voucher?
- Gifting Hub - FAQ - Can the Recipient Use the Gift Voucher Multiple Times?
- Gifting Hub - FAQ - Are There Restrictions on Gift Vouchers?
- Gifting Hub - FAQ - How Does a Recipient Redeem Their Gift Voucher?
- Gifting Hub - FAQs - How Long Does the Recipient Have To Use Their Gift Voucher?
- Gifting Hub - FAQs - Can a Gift Card Be Sent to Someone Outside of the UK?
- Gifting Hub - FAQs - Can I Send a Physical Gift Card Instead of an eCard?
- Gifting Hub - FAQs - Is It Possible To Customize Gift Card Designs With a Client’s Branding?
- Gifting Hub - FAQs - What Personalization Options Are Available When Sending a Gift Card?
- Gifting Hub - FAQs - If a Retailer Offers a Special Saving on SmartSpending, Will This Also Apply to the Gifting Hub?
- Gifting Hub - FAQs - Why Are the Discount Percentages Different Between SmartSpending and the Gifting Hub?
- Gifting Hub - FAQs - How Long Is the Gift Card Valid For?
- Gifting Hub - FAQs - How Are Refunds Handled in the Gifting Hub?
- Gifting Hub - FAQs - Will Blocked Retailers be Visible in the Gifting Hub?
- Gifting Hub - FAQs - What Is the User Journey Once a Gift Card Has Been Received?
- Gifting Hub - FAQs - When a Member Is Deprovisioned, Do They Also Lose Access to the Gifting Hub for Making Transactions? Does This Align With How SmartSpending Access Is Handled?