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  1. RG Help Center
  2. Employee Discounts
  3. FAQs

FAQs

  • GlobalGiving - FAQs - Where Is GlobalGiving Available?
  • SmartSpending - FAQs - Can a Client Manage the Number of Tooltips or Their Content?
  • SmartSpending - FAQs - Can Cashback be Used Towards a Purchase in the App?
  • SmartSpending - FAQs - Can Employees Manage the Tooltips From the Communication Preferences?
  • SmartSpending - FAQs - Can Members' Family or Friends Have Access to SmartSpending Discounts Too?
  • SmartSpending - FAQs - If Things Are Placed in the Basket on the Website Will They Appear in the SmartSpending App’s Basket?
  • SmartSpending - FAQs - Is There a Way To Close the Tooltips Tour?
  • SmartSpending - FAQs - What Happens When Employees Need Help?
  • SmartSpending - FAQs - What Happens With an Employee’s Order After Placing a Transaction That Is Classified as Fraudulent?
  • SmartSpending - FAQs - Why Are Some of the Offers Only Available on the Desktop Site?
  • SmartSpending - FAQs - Why Don't We Have PayPal as a Payment Option in SmartSpending?
  • SmartSpending - FAQs - Why Don't We Use Card-Linked Offers in SmartSpending? (for AUKUS only)
  • SmartSpending App - FAQs - Are There Any Push Notifications for the SmartSpending App?
  • SmartSpending App - FAQs - Can an Employee First Register Their Account on the SmartSpending App?
  • SmartSpending App - FAQs - Can Employees Manage Their Payment Cards in the App?
  • SmartSpending App - FAQs - Can Vouchers be Marked as Used?
  • SmartSpending App - FAQs - How Can Employees Find and Use Purchased Instant Vouchers?
  • SmartSpending App - FAQs - How Does an Employee Get the SmartSpending App on Their Phone?
  • SmartSpending App - FAQs - How Long Does it Take for a User to be Signed Out of the App?
  • SmartSpending App - FAQs - What Happens When an Employee With a Locked Account Tries to Log Into the App?
  • SmartSpending App - FAQs - What Savings Types Are Available on the App?
  • SmartSpending App - FAQs - Why do Employees Have to PIN Protect Their App?
  • Voucher Top Up by Text - FAQs - Can Employees Top Up From Abroad? (for UK only)
  • Voucher Top Up by Text - FAQs - Does It Cost Employees Anything to Top Up by Text? (for UK only)
  • Voucher Top Up by Text - FAQs - Is Top-Up by Text Secure? (for UK only)
  • Voucher Top Up by Text - FAQs - What if the Employee Sends an Incorrect Text (Missed Digits, Incorrect Info, Wrong Denominations, Sent in Error)? (for UK only)
  • Vouchers - FAQs - What Are the VAT Implications for UK Retail Vouchers? (for UK only)
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