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  1. RG Help Center
  2. Employee Recognition and Reward
  3. FAQs

FAQs

  • eCards - Group Recognition FAQ - Can Group Recognition Be Filtered Out of Reports and Metrics?
  • eCards - Group Recognition FAQ - How Does Group Recognition Appear in Reports and Metrics?
  • eCards - Group Recognition FAQ - Is the Recognition Shared On the Wall?
  • eCards - Group Recognition FAQ - If a Recipient Is Not Eligible, Will the Sender Be Alerted?
  • eCards - Group Recognition FAQ - A Recognition Was Sent to a Group But It Shows a List of Names, Not the Group Name - Why Is That?
  • eCards - Group Recognition FAQ - The Number of Recipients Who Received the Recognition Was Less Than the Number Shown On the Summary Screen?
  • eCards - Group Recognition FAQ - How Can Group Recognition Be Turned On?
  • eCards - Group Recognition FAQ - Is There a Limit to the Size of the Recipient Groups?
  • eCards - Group Recognition FAQ - Is the Recognition Sent Immediately?
  • eCards - Group Recognition FAQ - What if a Member Is Listed More Than Once in the Recipient List?
  • eCards - Group Recognition FAQ - Can Group Recognition Be Used for Instant Awards and Nominations?
  • SmartInsights™ - Tracking eCards Usage With SmartInsights™ Reports FAQ - Why Don't the Numbers in R61 and R62 Seem to Match?
  • SmartInsights™ - Tracking eCards Usage With SmartInsights™ Reports FAQ - What Are Hidden eCards?
  • Reward & Recognition - Manager Alerts for Recognition & Reward FAQ - Can Clients Turn Manager Alerts Off for All Line Managers on My Programme?
  • Reward & Recognition - Manager Alerts for Recognition & Reward FAQ - Can Clients Customize the Frequency, Content, or Design of Manager Alerts?
  • Reward & Recognition - Manager Alerts for Recognition & Reward FAQ - Will Managers Receive an Alert When Their Receive Recognition That Was Sent Privately?
  • Reward & Recognition - Manager Alerts for Recognition & Reward FAQ - What Does a Client Need to Do to Activate Manager Alerts Besides Uploading an Employee Data File With the Line Manager Column?
  • AwardNominator™ - Tracking Usage With SmartInsights Reports FAQ - Why Is the R57 Report Timing Out?
  • AwardNominator™ - Tracking Usage With SmartInsights Reports FAQ - How Does R57 Work When an AwardNominator™ Program Has More Than One Level of Approval?
  • AwardNominator™ - Tracking Usage With SmartInsights Reports FAQ - Why Are Some of the Nomination Form Fields in R57 Marked as "Unavailable"?
  • AwardNominator™ - Tracking Usage With SmartInsights Reports FAQ - Why do Some of the Nominations in R57 Show an "Approved Date" and a Blank Value?
  • AwardNominator™ - Tracking Usage With SmartInsights Reports FAQ - The Number of Approved Nominations Reported in R51 and R57 Does Not Match for the Same Time Period. Why Is That?
  • AwardNominator™ - Tracking Usage With SmartInsights Reports FAQ - How do These Reports Track Group Nominations?
  • Reward & Recognition - Tracking Your Recognition Budget With SmartInsights Reports FAQ - Why Is One of the Reports Timing Out?
  • Reward & Recognition - Tracking Your Recognition Budget With SmartInsights Reports FAQ - Are There any Other Breakdowns of Transactions Clients Can Access?
  • Reward & Recognition - Tracking Your Recognition Budget With SmartInsights Reports FAQ - Who Can Access Recognition Reports and How?
  • Reward & Recognition - Tracking Your Recognition Budget With SmartInsights Reports FAQ - How Can Clients Track the Movements of Funds in Their Recognition Budgets?
  • Reward & Recognition - Tracking Awards Issued With SmartInsights Reports FAQ - Why Is the R94 Report Timing Out?
  • Reward & Recognition - Tracking Awards Issued With SmartInsights Reports FAQ - How Are Group Nominations Tracked in R94?
  • Reward & Recognition - Tracking Awards Issued With SmartInsights Reports FAQ - What Is the Difference Between the R94 Report, and the MI Reports That Display Employee Spend?
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