Helpline and Employee Assistance Programme (EAP)
We have a range of services via our partner, Health Assured. For further details about this partner, please read this article: Health Assured: Partnership Overview.
Helpline and EAP services can be added to your Reward Gateway | Edenred contract. Prices quoted are per employee, per annum. The table below provides a summary of the services. For more detailed information about the EAP please see our Employee Assistance Programme FAQs.
Package |
Price |
Content |
||
Helpline Only |
£1 |
24/7/365 confidential telephone helpline Legal information services Manager consultancy and support Debt and financial information Electronic promotional material Monthly well-being newsletter Telephone advice relating to critical incidents Online Health and Wellbeing Portal – Wisdom App |
N/A |
N/A |
Essential EAP (6) |
£2.00 |
Triage and Clinical assessment Full case management protocols Multidisciplinary referrals |
Up to 6 online or telephone counselling |
|
Essential EAP (10) |
£2.50 |
Up to 10 online or telephone counselling |
||
Complete EAP (6) |
<1,000 employees: £7.00 > 1,000 employees £4.00 |
Up to 6 face to face, online or telephone counselling |
||
Complete EAP (8) |
<1000 employees £8.00 >1,000 employees £4.50 |
Up to 8 face to face, online or telephone counselling |
||
Complete EAP (10) |
£9.00 |
Up to 10 face to face, online or telephone counselling |
||
| Complete EAP (12) | £10.00 | Up to 12 face to face, online or telephone counselling | ||
Whistleblowing
Employees see, hear, and experience difficult issues within the workplace and often feel scared to raise their objections to them. Early knowledge and intervention allow organisations to deal with situations confidently and effectively.
Whistleblowing support is a confidential reporting service which allows employees to raise any issues or concerns in complete confidence. All whistleblowing calls are answered by trained counsellors and advisors who offer in-the-moment support, whilst ensuring the accurate documentation of the disclosure.
Whistleblowing is priced at £1 per employee per annum and can be added to your Reward Gateway | Edenred contract.
Next steps
If you wish to add Helpline, EAP, or Whistleblowing services to your Reward Gateway | Edenred contract, please contact your Account Manager.
Additional Services
Health Assured provide a range of additional services, Reward Gateway | Edenred clients can purchase these with a 5% discount:
- Wellbeing workshops and webinars
- Critical Incident Support and Stress Management Debrief
- Mental Health First Aid
- Suicide First Aid
- Enhanced Psychological Services
- Structured Professional Support
These services are to be purchased directly with Health Assured. To arrange the additional services please contact partnerships@healthassured.co.uk or, for Critical Incident Support reach out to the dedicated team Specialistsupport@healthassured.co.uk.
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