Goals and Challenges - Connecting Samsung Health to the Engage App Using the Withings Health Mate App

Introduction

This article will help members and clients learn how to use the Withings Health Mate app to get data from Samsung Health to sync to Engage. 

Overview

If you’ve already read our guide for Samsung Health users here: Goals and Challenges - Can I Connect Samsung Health Data to the Engage App? and have decided you’d like to try to connect your Samsung Health data to Engage using the Withings Health Mate app, you’re in the right place!

Note: Engage cannot guarantee that Withings Healthmate will accurately and reliably sync steps to Samsung Health. 

As your data is being transferred between a few different apps (Samsung Health > Withings Health Mate > Engage), it is possible that some data will get lost along the way. Engage can only sync the steps, distance, and active minutes data showing in your Engage account.

Setting Up the Samsung Health to Withings Health Mate Connection

Follow the steps below to set up the connection from Samsung Health to Withings Health Mate:

1. Download Withings Healthmate for free from the Google Play Store and create an account there
2. From your Profile tab in the Withings Health Mate app, scroll down to the Apps section and select Samsung Health
3. Select Activate to begin importing data from Samsung Health into Withings Health Mate. Make sure the Steps toggle is turned on and that you’ve enabled All permissions for Samsung Health. Your data from Samsung Health should now import into Withings Healthmate.
4. Once your Samsung Health data is showing in Withings Health Mate, follow the steps in this article: Goals and Challenges - How To Connect My Withings Device to the Engage App to connect your Withings account to Engage
5. Steps should now sync from Samsung Health > Withings Health Mate > Engage. Learn how to sync your Withings account to Engage in the following article: Goals and Challenges - How to Sync Steps From the your Withings Device Into the Engage App

Withings Health Mate Support

Engage cannot guarantee that the connection from Samsung Health to Withings Healthmate will reliably sync. We can only sync the steps, distance, and active minutes data that are showing in the Withings account you’ve connected to Engage.

If you need assistance with Withings Health Mate, please refer to this Withings help article for troubleshooting partner apps.