With eCards, all employees within an organization can quickly and easily thank a colleague for something they have done, to recognize effort or commend behaviour, such as living the company's values.
Sending eCards is a simple act, yet it can quickly give a organization a boost to its recognition culture. It encourages all members of staff to get involved with thanking one another for their contributions at work.
Read on to learn more about the key features that can help clients promote a culture of continuous, meaningful recognition through eCards.
Senders can choose to share their eCards to a social feed
On platforms that have Social Recognition enabled, eCard senders will be able to choose whether to 'Send & Share' their eCard (i.e. display it on the Social Wall for others to react and comment), or 'Send Privately' (i.e. send it to the recipient without sharing it on the Wall).
When eCards are sent and shared, colleagues can add comments and reactions to extend their congratulations to those recognized through the feed.
When eCards are sent privately, they are only forwarded to the recipients, and never shared on the platform. Comments and reactions are not available for privately sent eCards.
Please note: for clients who do not have Social Recognition enabled, all eCards are always sent privately.
Read our articles about Social Recognition to learn more about the Social Wall and how it works.
eCard categories and segmentation
Clients can set up as many eCard categories as they like. Multiple categories are helpful for clients who have a large number of eCards with different themes (e.g. values, greetings, specific R&R initiatives), or want to segment some of their eCards for specific senders and recipients.
Employees who begin the process to send an eCard will be able to see all the different categories they have access to. They will never see eCard categories they are not eligible senders for.
Categories can be segmented, enabling clients to limit the visibility of any eCards that are only relevant to specific business areas (e.g. departments, locations). Clients can segment by:
- Sender (only a specific employee group can send eCards in the category; anyone in the business can receive them)
- Recipient (only a specific employee group can receive eCards in the category; anyone in the business can send them)
- Both sender and recipient (these can be different employee groups if needed)
eCards that are shared to the Social Wall are always visible to the whole organization, regardless of whether senders or recipients are segmented.
Scheduling eCards for recurring events
Scheduled eCards can be used to celebrate recurring events for the whole organization, such as:
- Date of Birth - eligible employees receive an eCard on their birthday every year, based on the date of birth the client provided in the eligibility file. As the message is the same for everyone, details of the employee’s age will not be available
- Start Date - eligible employees receive an eCard on their work anniversary every year. As the message is the same for everyone, details of the employee’s length of service will not be available
Clients can also add more Date fields to their eligibility file to create more recurring yearly events.
Every employee who receives a scheduled eCard will see the same artwork and message (i.e. these can't be customized for specific individuals, although clients can enter tags to include employees’ first and last names)
Clients who would like to set up scheduled eCards can get in touch with their Client Success Manager or with the Client Support Team to begin the implementation.
Dedicated eCards inbox
Employees can access a record of all eCards they’ve sent and received from their account on the platform. From there, they can also send reminders to colleagues who haven't opened the eCards they have sent them.
Downloading and printing
Employees have the ability to download any of the public recognition moments they have sent to others or received, directly from their eCards inbox or the Social Wall.
This makes it easy to print the recognition message and artwork, which can help engage employees who work offline.
Availability & Cost
eCards are not limited by geography; they can be used globally and indeed are a fantastic way to build a more cohesive global company culture.
The eCards product option forms part of Reward Gateway's SmartAwards™ product, which is a chargeable product available to clients in all countries. Once SmartAwards™ is activated, the eCards are free to create and send, and there's no limit to how many can be sent.
Also read What is SmartAwards™?
To speak to one of our Consultants or Client Success Managers about eCards, send us a message and we’ll respond within 24 hours.